General Shipping and Delivery Information
At Domaci, we strive to deliver your purchase with excellent service and flexibility to all 48 contiguous US states and the District of Columbia, every time. That's why we're proud to ship the majority of our goods nationwide. That's what we like to call, quality home furnishings without borders.
Product Classification
Products from Domaci are classified as either Floor Stock or Special Order. The classification of a product will dictate the delivery service, delivery lead time and return policy of the product. Typically the product classification will be include in the product description on our website and on the item's price tag at our stores.
- Floor Stock products are those products that are stocked by Domaci and ship to you directly from a Domaci location or warehouse.
- Special Order products are those that Domaci offers, but does not stock and instead are ordered by the manufacturer or distributor once the product is purchased by you.
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Shipping Rates and Fees
Our shipping and delivery rates are valid for orders being shipped to destinations in the contiguous 48 states and the District of Columbia. While some products cannot ship outside, there are some that can. Please contact our team if you live in ...
Nationwide Front Door Delivery
What classifies as Front Door Delivery? With Front Door Delivery, your item(s) will be delivered to you boxed, unassembled, and left at your front door by our third-party delivery service. Your purchase will be shipped with Front Door Delivery unless ...
White Glove Delivery Upgrade
What classifies as White Glove Delivery? Most furniture and other items that exceed parcel carrier shipping weight limits Select items such as oversized rugs or floorcloths, lighting fixtures, and accent furniture may classify as “White Glove ...
Can I request a future shipping date if I'm not ready for my order?
By default, all special order items are shipped directly from the manufacturer as they become available. For instance, if your order includes an in-stock item and a backordered item, then the in-stock item will typically ship to you immediately and ...
Delivery Damage Claim
Defects and damages are subject to inspection and approval and need to be reported within the first 48 hours of receiving the item. Defect claims occurring over time are only available within the first 6 months of receiving the item after-which we ...