Return on a purchase made through installments with Shop Pay
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated. Learn more about our
Return Policy for Special Order Items.
Payments
While you’re waiting for your refund, please continue to make any payments that are due.
Refund less than balance
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
Refund more than balance
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3–10 business days.
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