Backordered Special Order Items
While we make every effort to keep our selection of home furnishings updated with the latest availability from our manufacturing partners, there may be instances where an item you order may be, unbeknownst to us, out-of-stock with the supplier at the time of purchase.
If you choose to order a product that's backordered, we will take your order, and reserve your product on the next available shipment from that particular vendor or manufacturer. Additional delays are possible, and we will be in touch with any updates if you have an outstanding order with us for delayed backordered products.
In the case of additional delays, you may choose to cancel the delayed portion of your order. As long as those backordered pieces have not yet shipped from the vendor to us, we can cancel the backordered portion of your order. Please note that if you cancel your order for backordered products, then decide to re-order, your newest order will be on a different later shipment, as your original reservation was forfeited by the cancelation.
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Return Policy for Special Order Items
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Can I request a future shipping date if I'm not ready for my order?
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Canceling an Order
In most cases, your order may be canceled if it hasn't shipped. If you would like to cancel an order that has not shipped yet, please reach out to our us via email at hello@domacihome.com. Please include your order number, and the items you wish to ...
Return Policy for In-Store and Stocked Items
If your item has been shipped directly from the manufacturer, please see the Return Policy for Special Order Items page for more information. If your item is being shipped direct from Domaci or you've purchased the stocked item at our store, please ...
Only Received Part of Order
If you haven't received part of your order yet, we haven't forgotten about it! We prefer to send your in-stock items out as quickly as possible. Some of our items take longer to ship or may be shipped separately. If your order contains one or more ...